PROFESSIONAL WHITE GLOVE SERVICE

Professional in-home Setup & Safety Assessment

$149

Flat rate per visit

In-home Assembly and Education

We assemble and set up your equipment with guidance and instructions. We insure it is safe and ready for you to use in your home.

Professional Setup

Complete unboxing, assembly, and precise adjustment of your mobility devices to suit your specific ergonomic needs.

Included in Flat Rate

Safety Assessment

Our experts perform a thorough check of the immediate home environment to identify potential hazards or optimal placement for new equipment.

15-point Inspection

Equipment Training

Personalized coaching sessions for both the user and caregivers to ensure confident, safe operation of all equipment features.

Caregiver Support

Purchased Elsewhere? We're still here to help.

Whether you bought your equipment from us or another retailer, our commitment to home safety remains the same. Our technicians are trained on all major brands and mobility solutions.

Schedule your in home set up and safety assessment

Book a session today. Our technicians typically
visit within 48-72 hours of your request.

Expert Medical Equipment Setup for Ultimate Peace of Mind

Overwhelmed by Complicated Manuals, Heavy Boxes, or Confusion About Safety Features?

When medical equipment arrives at your doorstep, it often comes in heavy boxes with complex, multi-step manuals. For a family managing a sudden recovery or an elderly relative’s safety, trying to put these technical pieces together can be incredibly stressful. A single loose bolt or a mistaken wire could compromise your loved one’s safety. You shouldn’t have to struggle alone or guess your way through a critical build. Our expert white-glove team eliminates the hassle, ensuring every device is perfectly assembled, thoroughly inspected, and ready for immediate use.

About ACG Medical Supply

At ACG Medical Supply, based in Rowlett, we are proud to serve families, caregivers, and medical professionals throughout the entire Dallas-Fort Worth region. We don’t just drop off boxes and expect you to figure it out. Our mission is to bridge the gap between getting new medical equipment and confidently using it. Whether you purchased your devices from us or another retail store, our skilled technicians bring the training and tools necessary to ensure your home environment is completely secure, functional, and hazard-free.

Why Choose Our Professional Setup Services?

  • Purchasing medical equipment is only the first step—using it safely and confidently is what matters most. Our professional technicians provide a comprehensive in-home setup service designed to ensure your equipment is assembled correctly, adjusted to your needs, and ready to use from day one.
  • During your scheduled visit, we’ll professionally assemble and inspect your equipment, make personalized comfort and safety adjustments, test all electrical and mechanical functions, and walk you or your caregiver through proper operation and maintenance. Before we leave, we’ll answer your questions, remove all packaging, and make sure you feel comfortable and confident using your new equipment.
  • Whether you purchased your equipment from ACG Medical Supply or another retailer, our experienced local team is here to help. With predictable flat-rate pricing, factory-trained technicians, and service throughout the Dallas–Fort Worth area, you can enjoy the peace of mind that comes from knowing your equipment has been installed the right way.

Every Professional Setup Includes

  • Professional assembly and inspection
  • Personalized fitting and comfort adjustments
  • Battery charging and operational testing (when applicable)
  • Lift chair, hospital bed, scooter, and power wheelchair setup
  • Safety demonstration for patients and caregivers
  • Removal of boxes and packaging
  • Questions answered before we leave
  • Local support from ACG Medical Supply technicians

Ready to Schedule Your In-Home Assessment and Setup?

Don’t risk your safety or strain your back trying to assemble complex medical gear on your own. Whether you need a power lift chair configured, a complex mobility device put together, or a total 15-point safety check of your recovery space, our local team is just a phone call away.

Call ACG Medical Supply today at 1(844)463-0737 or click below to schedule your setup. Let us take care of the technical details so you can focus on a safe, comfortable recovery at home.